WhatsApp, Facebook, Instagram Down, Back Online After Six Hours Outages, People Reacts On Twitter

Facebook, Instagram, and WhatsApp are now back online six hours after an outage. The platforms crashed, goes down earlier on Monday, with users unable to send or receive messages or refresh their news feeds.

Facebook said: "To all the people and businesses around the world who depend on us, we are sorry for the inconvenience caused by today's outage across our platforms."

Facebook, Instagram, Whatsapp Back Online After Outage

"We've been working as hard as we can to restore access, and our systems are now back up and running.

"The underlying cause of this outage also impacted many of the internal tools and systems we use in our day-to-day operations, complicating our attempts to quickly diagnose and resolve the problem.

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"Our engineering teams have learned that configuration changes on the backbone routers that coordinate network traffic between our data centres caused issues that interrupted this communication.

"This disruption to network traffic had a cascading effect on the way our data centres communicate, bringing our services to a halt.

"Our services are now back online and we're actively working to fully return them to regular operations.

"We want to make clear at this time we believe the root cause of this outage was a faulty configuration change.

"We also have no evidence that user data was compromised as a result of this downtime."

In a Facebook post after the service had been restored, chief executive Mark Zuckerberg wrote:

"Facebook, Instagram, WhatsApp and Messenger are coming back online now. Sorry for the disruption today - I know how much you rely on our services to stay connected with the people you care about."

The Reasons For The Outages Were Not Immediately Clear

The company did not say what might be causing the outage, which began around 11:45 ET. It is normal for websites and apps to suffer outages, though one on a global scale is rare.

Users reported being unable to access Facebook in California, New York, and all to Europe.

"Madory said it looks like the DNS routes that Facebook makes available to the networking world have been withdrawn. The Domain Name System is an integral element of how traffic on the internet is routed. DNS translates an address like “facebook.com” to an IP address like 123.45.67.890. If Facebook’s DNS records have disappeared, no one could find it." — The Associated Press, citing Doug Madory, director of internet analysis for Kentik Inc.

According to Downdetector, which collects status reports on the services:

  • 73,804 problems with WhatsApp were recorded in a spike at 4:53pm
  • 43% of the WhatsApp problems were associated with the app and 28% were related to sending messages
  • There were more than 58,219 reports of problems with Facebook - 71% regarding its website and 17% for the app
  • More than 30,000 reports were recorded at the peak of problems with Instagram - more than half of those were issues with the app
  • Problems were reported across the world, including in North and South America, Europe, Australia, Russia, and New Zealand, India and almost Worldwide.

People using their Facebook credentials to log in to third-party apps such as Pokemon Go and Match Masters were also said to be facing issues.

Shares of Facebook, which has nearly 2 billion daily active users, closed 4.9% lower on Monday, wiping $47bn (£34.5bn) off its market value.

After coming back online, Facebook tweeted, " To the huge community of people and businesses around the world who depend on us: we're sorry. We’ve been working hard to restore access to our apps and services and are happy to report they are coming back online now. Thank you for bearing with us."

Security experts tracking the situation said the disruption could be the result of an internal mistake, although sabotage by an insider would be theoretically possible.

Jonathan Zittrain, director of Harvard's Berkman Klein Center for Internet & Society, described the situation by tweeting: "Facebook basically locked its keys in its car".

People Started Reactions On Twitter After All Goes Down

After the outage happened all over the world, people started coming back on Twitter and they found it full of hashtags trending #InstagramDown #FacebookDown #WhatsappDown. After seeing this, people can't stop themselves tweeting about these apps' memes. Watch out for some hilarious memes and reactions of people from Twitter:


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